MAINTENANCE SERVICE PLANS
Cost-effective program that meets your short and long-term objectives.
We’re committed to maintaining and extending your IT equipment’s life cycle. We provide regular preventative maintenance, spare pools, depot repair, and advanced exchange programs to continue to support your hardware long past typical extended warranty periods.
Warranty Repair Center
Support solutions for all major manufacturers of POS products, including in and out-of-warranty equipment diagnostics.
Top Level Repair Technicians
More than 100,000 field technicians are available onsite in the U.S., Canada and Mexico.
Rapid Turnaround Time
Our in house facility works quickly and efficiently with a 3-5 business day timeframe.
Follow our progress in real time
– A window into our warehouse
Depot Maintenance (100% Yield)
Point of sale equipment ages over time, eventually requiring that you make a decision: repair or replace? We repair and refurbish your IT assets at a flat rate with no contractual obligations.
When you don’t have the time or the capacity to deliver your point of sale equipment to us for repair, we’re more than happy to come to you. Our expert on-call technicians are standing by and are capable of repairing all major tech brands.
When time is of the essence, and you can’t afford to lose productivity to bad equipment or a slow IT response, we provide a comprehensive Advance Exchange program with next business day replacement in advance of receiving the returned defective item.
Extended warranty coverage
We offers a full 90-day advance exchange warranty on the refurbished POS equipment we sell. We also customize flexible, unconditional extended warranty plans for your product lifecycle needs.
Regardless of age, your legacy POS assets have value. If you are trading in your point of sale hardware for new equipment and need a cost-effective way to dispose of your current devices, we’ll buy it back!
Full diagnostics & technical testing
Our parts store is a convenient and quick way to find point of sale equipment. We will help you build a tailored solution that keeps your POS equipment and repair budget in mind.
IT service capabilities to keep your stores running
Like-new repair options provide performance and function
- Board level repair
- Plastic repair
- Printer repair
- Painting and bondo work
Service plans save time
Customizable, flexible maintenance programs
Your company’s ongoing IT service plan will be tailored to the needs of your retail store, restaurant, arena, gas station, warehouse or manufacturing facility. We perform maintenance on used point of sale materials that require complete reassembly, modifications, subassemblies, testing and reclamation. All repaired hardware is covered under our standard 90-day advance exchange warranty.
Help Desk Services
Our dedicated team of experts are ready to field your phone calls, emails, tickets generated from our website resource center and text messages to communicate your post-purchase needs.
POSRG will support your systems from installation to removal. We are here for hardware and software issues, expanding the POS lifecycle.
Customer Service Center
Our point of sale equipment gurus will quickly and calmly help you troubleshoot and resolve your specific IT issue.
Point of sale solutions
for every type of business
Explore and execute peak POS performance
Reimagine the retail experience with technology that improves operations.
Improve inventory management with tough and tech-savvy mobile products.
Rising demands require rapid and reliable hardware and services.
Modern solutions support compliance, visibility and productivity.
IT equipment that holds up against high transaction volumes.
Streamline FOH and BOH operations with devices that deliver.
Complete point of sale hardware, software and security for dispensaries.
Keep lines moving with devices designed to handle large audiences.